SHIPPING AVAILABLE TO SELECTED COUNTRIES
Away Jul 15–30, 2026. Orders will not be processed or shipped during this time. Normal operations resume Jul 31.
SHIPPING AVAILABLE TO SELECTED COUNTRIES
Away Jul 15–30, 2026. Orders will not be processed or shipped during this time. Normal operations resume Jul 31.
At Ruth’s Crochet & Knitting, my goal is to ensure that you are delighted with every item you purchase, backed by the Easy Returns and Smooth Policy, providing you with a seamless shopping experience and peace of mind with every order you make.
Each piece is handcrafted with care and attention to detail, and we truly hope you’ll love the items you order. However, we understand that sometimes things don’t go as planned, and unexpected issues can arise. If something isn’t quite right with your order, we’re here to help and resolve any concerns promptly.
We accept returns if the product arrives damaged, defective, or significantly different from the description. You have 14 days from the date of delivery to request a return.
Refunds: We will refund the item price only. Original shipping costs are non-refundable.
Condition: To be eligible, items must be in their original, unused condition.
Shipping: Return shipping costs are the responsibility of the buyer. We recommend using a trackable service, as we cannot guarantee receipt of your returned item.
To initiate a return, please provide a clear statement via email at [email protected] or through our Contact Page including:
First Name
Last Name
Subject
Order Number
Optional: Description of the issue (Providing a reason is optional but helps us process your return more efficiently)
Once we receive your message, we will provide instructions and the return address.
Please note that all returns must meet the requirements of the Return and Refund Policy.
For digital downloads, please note that due to the nature of digital files, we are unable to accept cancellations, or offer refunds once the order is completed. We encourage you to review the product details carefully before purchasing to ensure it fully meets your needs and expectations.
If you have any questions or need assistance, please don’t hesitate to contact us. We’re happy to help and ensure your experience is as smooth as possible.